GDPR Data Deletion Policy for OWS InfoTech

Effective Date: 21st of December 2023

Introduction

OWS InfoTech ("we" or "us") is an IT Products Sales, Service, Consulting & Corporate Trainings Company committed to protecting the personal data of our customers, employees, and other stakeholders. This Data Deletion Policy outlines our practices for handling requests to delete personal data under the General Data Protection Regulation (GDPR).

What is personal data?

Personal data refers to any information that relates to an identified or identifiable individual. This includes, but is not limited to, names, addresses, email addresses, phone numbers, IP addresses, browsing history, and purchase records.

When can you request data deletion?

You have the right to request deletion of your personal data under the GDPR, in the following circumstances:

• Your consent has been withdrawn: If you have previously consented to the processing of your personal data, you have the right to withdraw your consent at any time. Once you withdraw your consent, we will delete your personal data unless we have another legal basis to continue processing it.
• The data is no longer necessary for the purpose it was collected: We will delete your personal data when it is no longer necessary for the purpose for which it was collected or processed. For example, if you have purchased a product from us, we will delete your payment information after the transaction has been completed.
• Your data is being unlawfully processed: If we are processing your personal data unlawfully, you have the right to request its deletion.

How to request data deletion

To request the deletion of your personal data, please contact us at [email protected] or +1267-388-9729. In your request, please specify:

• The personal data you wish to be deleted
• The reason you are requesting deletion
• Any additional information that may help us locate your data

Our data deletion process

Once we receive your request, we will:

• Acknowledge receipt of your request within 5 business days.
• Assess your request and determine whether we are legally obliged to delete your data.
• If we are obliged to delete your data, we will do so within 7 business days. We will then confirm to you that your data has been deleted.
• If we are not obliged to delete your data, we will explain why and provide you with an opportunity to appeal our decision.

Exceptions to data deletion

There are certain exceptions to the right to data deletion under the GDPR. These include:

• The personal data is necessary for exercising the right of freedom of expression and information;
• The personal data is necessary for compliance with a legal obligation;
• The personal data is necessary for the establishment, exercise or defense of legal claims;
• The personal data is necessary for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes insofar as the right to erasure is likely to render impossible or seriously impair the achievement of those objectives.

Data retention policy

We will retain your personal data for no longer than 90 days if deemed necessary for the purposes for which it was collected and processed. We have a data retention policy in place which outlines the specific retention periods for different types of personal data.

Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Your rights

In addition to the right to request data deletion, you also have the following rights under the GDPR:

• The right to access your personal data
• The right to rectify your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data

Contact us

If you have any questions about this Data Deletion Policy or your data privacy rights, please contact us at [email protected] or +1267-388-9729.

Updates to this policy

We may update this Data Deletion Policy from time to time. We will notify you of any changes by posting the new policy on our website or by contacting you directly.

Additional Information

This Data Deletion Policy is intended to provide a general overview of our data deletion practices under the GDPR. For more specific information about how we process your personal data, please refer to our Privacy Policy.